Privacy Policy / Terms of Use

At Aravo Solutions, Inc. ("Aravo"), it is our intent to give you as much control as possible over your privacy in regard to your personal information and the use we make of it in the course of our business. In general, you can visit Aravo's Website without telling us who you are or revealing any information about yourself. So that we can provide you with the most efficient and enhanced service whilst you are visiting our Website, we request information about you. Aravo Solutions, Inc. will not offer any of your personal information to any outside company unless we receive your prior consent.

This statement discloses Aravo's privacy practices. Because we want to demonstrate our commitment to respecting your privacy, we are providing this detailed policy statement about our privacy and information dissemination practices.

Aravo Solutions, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Aravo Solutions, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Aravo Solutions, Inc.'s certification, please visit http://www.export.gov/safeharbor.


Privacy Policy Details

Scope

As part of Aravo's Web-based application services provided via http://aravo2.aravo.com, Aravo's customers are permitted to submit electronic data and information, including personal data, into Aravo's hosted systems. In this context, Aravo acts as a data processor and does not determine how its customers' data is utilized in Aravo's systems. Aravo does not choose or determine the types of data that are submitted to Aravo's systems, and any access to, or use of, such data by Aravo is incidental to completing the contractual obligations of Aravo, as data processor, to its customers. As part of Aravo's professional services operations, Aravo processes data and information, including personal data, on behalf of its customers. In this context, Aravo acts as a data processor on behalf of its customers. Aravo collects information from individuals who visit Aravo's Web site (http://www.aravo.com) and adheres to the Safe Harbor Principles with respect to personal data we collect from EU data subjects, as described in the Privacy Policy.

Information We Gather or Track Whilst You Visit Our Website

Information on general usage and any optional personal details you provide to us whilst visiting our Website will be used to provide you with enhanced features such as customized content, access to our extranets and the ability to opt-in to our newsletters. The following are details of the information we may collect whilst you visit our Website:

  • Aravo Solutions, Inc. collects data so that we may display personalized content to our visitors. Additionally, usage information may be analyzed so that we can judge our system's performance or execute your customized features.
  • Your computer reaches us via a particular IP (Internet Protocol) address and indicates where you are connecting from and what service provider you are using.
  • Your browser offers "cookies" (you may choose to turn cookies on or off through your browser options or preferences) which store small amounts of data on your computer about your visit to our site. Cookies assist us in tracking which of our features you like best. When you re-visit our site, cookies also enable us to customize our content according to your preferences but indicate no personal information. At your discretion, you may also opt to give us additional information about yourself through various on-line forms.
  • Our registration forms ask for contact and demographic information so we can contact you about products and upcoming events. You may also opt out of receiving any mailings. Demographic information may be used to customize the Website's contents that we think might be of interest or related to your past visits.
  • Surveys may ask for contact information or unique identifying information to increase the value of the results.
  • We sometimes use provided information to personalize features of our site based upon your preferences.
  • From time to time we extend various offers through our partner companies. These may include news or additional details on their products and services. Your personal preferences or usage history may result in your being offered special screens or products. These offers would be sent via Aravo Solutions, Inc. and your personal information is not shared with entities outside of Aravo Solutions, Inc.
  • We'll use your e-mail contact information to provide you with newsletters to which you subscribe, or for similar information we think you may find of interest. However, you can choose to opt out of these mailings. By providing your contact information you will be eligible to acquire user IDs and passwords that will allow you to participate in our future extranets and white papers and other options that will be added to this site.

What We Do with Information Collected on Our Website

  • We sometimes use provided information to personalize features of our Website based upon your preferences.
  • From time to time we extend various offers through our partner companies. These may include news or additional details on their products and services. Your personal preferences or usage history may result in your being offered special screens or products. These offers would be sent via Aravo Solutions, Inc. and your personal information is not shared with entities outside of Aravo Solutions, Inc.
  • We'll use your e-mail contact information to provide you with newsletters to which you subscribe, or for similar information we think you may find of interest. However, you can choose to opt out of these mailings. By providing your contact information you will be eligible to acquire user IDs and passwords that will allow you to participate in our future extranets and white papers and other options that will be added to this site.

Who Can Use Information Collected on our Web Site and How It is Used

Please be aware that if you voluntarily disclose information online or through e-mail, that information can be collected and used by others. For example, using chat features, bulletin boards or your e-mail, if you post personal information online you may receive unsolicited messages from others. Aravo Solutions, Inc. will have no means to control this.

Deactivating Your Name from Our Database

Visitors to our Website may unsubscribe from newsletters through our online registration forms. If you have difficulty using these forms, you can email us at privacy@aravo.com. You can also opt-out of receiving other e-mail from us by sending an email to privacy@aravo.com requesting no further contact.

Links to Third-Party Websites

The links included within the Aravo web site (located at http://www.aravo.com) may let you leave the Aravo Web site to visit another web site ("Linked Sites"). The Linked Sites are not under the control of Aravo Solutions, Inc. and Aravo Solutions, Inc. is not responsible for the contents of any Linked Sites or any link contained in a Linked Site, or any changes or updates to such sites. Aravo is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Aravo Solutions, Inc. of the site or any association with their operators.

Security

Aravo is committed to industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with a limited access. Visitor information is encrypted during transmission, our company databases are accessible only by Aravo employees, contractors and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with Aravo. Aravo employees, contractors, and agents are also bound by the Aravo Enterprise Information Security Policy.

Right to Access your Personal Information

If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at privacy@aravo.com, and we will take steps to correct or delete the information, or restrict its use, as appropriate.

Verification

Aravo utilizes the self-assessment approach to assure compliance with its Privacy Policy. Aravo regularly verifies that the Privacy Policy is accurate, comprehensive, prominently displayed, fully implemented and in conformity with the Safe Harbor Principles and conducts its assessment on an annual basis to ensure that all relevant privacy practices are being followed.

Data Integrity

Personal data we collect is relevant for the purpose for which it is to be used. Aravo takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

Inquiries or Complaints

If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at privacy@aravo.com or write us at Privacy Officer, Aravo Solutions, Inc., 450 Sansome Street, 13th Floor, San Francisco, CA 94111, USA. We will investigate the matter and are committed to resolve any privacy concerns that you may have. If your inquiry has not been satisfactorily addressed and you are a visitor located in the EU, you may contact European Data Protection Authorities, elected as a Dispute Resolution in our Safe Harbor self-certification.

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